Mediation offers a safe and structured setting to address tensions, misunderstandings, or conflicts within a team constructively. The focus is on clarifying perspectives, rebuilding trust, and developing sustainable solutions. A neutral facilitator supports open dialogue and helps strengthen collaboration in the long term.
Depending on the situation, mediation can be used to resolve specific conflicts, prevent escalation, or promote respectful interaction.
Possible occasions for mediation include:
• Recurring tensions or conflicts within the team
• Miscommunication or misunderstandings
• Need for clarification of expectations and roles